CIO Index Home

Business and IT Alignment: An Oracle View

This paper presents the Oracle view on business and IT alignment. Oracle framework of business and IT alignment proposes three elements namely, management excellence, operational excellence and technology excellence.

Measuring the Value of Intangibles

This presentation discusses the valuation of intangible assets - a great tool to assess the value of information technology and related assets

Henderson and Venkatraman Strategic Alignment Model

This paper provides a quick reference to the Henderson and Venkatraman Strategic alignment Model.

business model, e-business model, system theory, system dynamics, action research, What is a Business model?

 This paper uses the Osterwalder business model framework as a basis to analyze Business-to-Consumer (B2C) mobile business models

This paper presents a framework to analyze e-business models in a "networked" world i.e. creating a business model that produces value factoring in a business' relationships with others in its value chain.

This white paper is designed to provide insight into the most common hurdles faced by organizations when implementing ITIL best practice and includes practical steps on how to overcome them.

This presentation discusses the trends accelerating the adoption of ITIL and the best practices to maximize business results in ITIL implementations.

 This presentation provides an overview of ITIL for senior leaders/executives

 Do software engineering risk management techniques apply to business process management projects? This paper argues for a risk management approach unique to business process management initiatives.

 This paper provides an introduction to business process management (BPM) - what is BPM? Why use BPM? When to use BPM? What are the benefits of using BPM?

This paper provides an in-depth introduction to the new BPMN - Business Process Modeling Notation -  standard, illustrating how it is used to model business processes and web services.

This whitepaper helps senior IT leaders answer four key questions: why outsource, when to outsource, how much to outsource and where to outsource.

This presentation provides an overview of the decision making and implementation processes to outsource e_Commerce initiatives.

This research case study examines the failure of outsourced IT systems and proposes a theory and framework to predict and avoid such failures.

This presentation discusses the three key legal issues related to cloud computing namely, privacy, digital evidence and e-Discovery. This is a good starting point for this discussion but a lot more needs to be said and understood!

 This presentation provides an "under the covers" view of cloud computing using key "software as a service" applications.

 This paper provides an overview of cloud computing, explains its key terms, identifies obstacles to its implementation, opportunities it presents and formulae to quantify comparison between cloud and conventional data center computing.

 Tips on writing an effective performance appraisal that provides constructive, actionable feedback to employees.

 A quick reference guide to effective performance management

 This presentation provides an introduction to pay for performance system and best practices for their implementation.