This paper discusses six decisions senior executives (read: non-IT executives) should not delegate to IT folks (read: CIO?) to "avoid IT disasters— and, more important, to help them generate real value from their IT investments"
This paper discusses managing information technology as a business - not a supplier or cost center but a fully functioning business value creator.
"Evolving from a cost center, IT is taking on the character, rigor and practices of a business within a business. It won’t be easy, but for CIOs it’s a matter of survival."
This whitepaper discusses using service resource planning to leverage IT resources for maximum business value — "both for your IT business and the wider business that IT serves."