Of late, there is a lot of emphasis on IT ROI. While this is commendable, extending this argument to convert the IT Organization into a profit center is taking it to another extreme. For example, are HR, finance, and marketing profit centers? Why not?
This presentation discusses the trends and drivers shaping corporate information technology capability and the strategy, tactics and semantics to deal with them - "new generation IT will be run by business professionals who[se] focus is IT"
This report explores how CFOs/finance departments measure the value of IT investments and return on ongoing IT spending.
The debate rages on. There are strong views on both sides of the issue - yes and no. Here is a very good summary of the discussion so far...