Guidelines for EFQM Business Excellence Model Self-Assessment
On: 05/11/2011 Views: 2997 Rating:
This paper provides a detailed analysis and roadmap for an organization to perform EFQM Business Excellence Model Self-Assessment.
This paper provides examples of what is expected for each of the sub-criteria, showing good practices, and the links between sub-criteria. It has five key aims:
- to help organisations to understand what an external assessor would be looking for in each area
- to help organisations by listing good practices which could be adapted for use in their own circumstances
- to identify links between sub-criteria which organisations can leverage to make faster progress
- to help assessors to apply the Radarâ„¢ logic consistently.
- to document the knowledge base used in an application of IDS, the evidential reasoning software described in Yang (2001), to assess documents against the Model of Excellence.
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