The Process Cycle
January 23, 2008 – 1:00 am By: admin Views: 570
Process based work brings efficiency. Agreed. At what point does this adherence to process become a liability? That is the dicussion of this paper. The authors suggest that 100% adherence to process is not recommended. I agree.
For all its success, Six Sigma, has resulted in thwarting innovation. Innovation requires calculated risks that produce defects higher than accepatable to Six Sigma.
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Alan