Measuring IT Success at the Bottom Line
May 5, 2008 – 12:00 am By: admin Views: 1101
IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits.
Tags: it value framework, it value measurement, measure IT value, measurement of IT value
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Alan