Part 1: What Managers Need to Know About Quality

If ever there was a misunderstood organizational strategy it is quality.

For some organizations quality is a quantitative exercise that takes new forms every few years. No matter which set of techniques, the belief is that “if it is measured it will improve.”

For other organizations quality is a qualitative exercise that falls further into the feel good category than into any integrated organizational tactic. In that world, the given is that the “I’ll know it when I see it” will translate into increased revenues.

Maybe. Read On »

Posted in CIO Career, Quality | No Comments » | 174 Views

Tags: leadership and quality

On Strategy: Vision Beyond Vision

Sometimes - when it’s really done right - an organization’s vision becomes far more than its purpose as a guide and direction of travel.  It becomes an individual purpose.  A way of life. Read On »

Posted in CIO Career, Leadership, Vision | No Comments » | 93 Views

Tags: leadership vision