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Gartner Business Value Model

The Gartner Business Value Model is a framework used to evaluate the business value of IT investments and initiatives. It was developed by the research and advisory firm Gartner to help organizations align their IT strategy with their business goals and objectives.

The Gartner Business Value Model consists of four components:

  1. Business Outcomes: The desired outcomes that an organization hopes to achieve through its IT investments, such as increased revenue, improved customer satisfaction, or reduced costs.
  2. IT Requirements: The IT capabilities and resources required to achieve the desired business outcomes, such as hardware, software, and human resources.
  3. IT Investments: The specific IT investments and initiatives required to meet the IT requirements and achieve the desired business outcomes.
  4. Business Value: The value created for the organization as a result of the IT investments and initiatives, such as increased revenue or reduced costs.

The Gartner Business Value Model evaluates the alignment between business outcomes and IT investments and identifies opportunities to improve the business value created by IT investments. By assessing the alignment between these components, organizations can prioritize their IT investments and initiatives based on their potential business value and ensure they effectively support the organization’s goals and objectives.

The Gartner Business Value Model can also be used to evaluate the performance of IT departments and the overall contribution of IT to the organization’s business value. By tracking the business outcomes and value created by IT investments over time, organizations can identify opportunities to optimize their IT strategy and improve the value created by IT for the organization.

The Gartner Business Value Model category in our CIO Reference Library is a curated collection of resources, articles, and insights focused on providing IT executives and other professionals with a comprehensive understanding of the Gartner Business Value Model and its application in measuring the business value of IT investments.

The Gartner Business Value Model is a framework that helps organizations identify, measure, and communicate the business value of IT investments. The model is based on the premise that the value of IT investments is not in the technology itself but in the business outcomes it enables. Therefore, the model focuses on identifying the business outcomes that IT investments can deliver and measuring their impact on the organization’s overall performance.

This category covers a wide range of topics related to the Gartner Business Value Model, including:

  • Overview of the Gartner Business Value Model: This includes an introduction to the model, its components, and its application in measuring the business value of IT investments.
  • Value drivers: This includes an overview of the value drivers used in the model to measure the business value of IT investments, such as revenue growth, cost reduction, and risk management.
  • Value scenarios: This includes an overview of the value scenarios used in the model to identify the business outcomes that IT investments can deliver, such as improving customer experience, enhancing operational efficiency, and enabling digital transformation.
  • Value realization: This includes an overview of the value realization process, which involves tracking the actual value delivered by IT investments and comparing it with the expected value.
  • Application of the Gartner Business Value Model: This includes an overview of how the model can be applied in different contexts, such as evaluating IT investments, assessing the value of IT service providers, and communicating the business value of IT to stakeholders.

By exploring the Gartner Business Value Model category, IT executives and other professionals can gain a comprehensive understanding of the framework and its application in measuring the business value of IT investments. This knowledge can help organizations to make more informed decisions about their investments, improve their alignment with business goals and objectives, and ultimately create more value for their stakeholders.

Introduction to Gartner Business Value Model

This paper introduces Gartner’s business value model is a framework to measure business performance – designed to help business IT alignment, project portfolio prioritization, and communicating the value of IT to the business. The Business Value Model supports the Balanced Scorecard, Six Sigma, Economic Value Added, agility and other methodologies.

Total Value of Opportunity Methodology

This paper introduces Gartner’s Total Value of Opportunity (TVO) methodology “a metrics-based, standard methodology for comprehensive investment analysis of any IT-enabled business initiative.”

Gartner Business Value Model

This whitepaper discusses the Gartner Business Value Model – a framework for measuring business performance.

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