This outsourcing guide provides an overview of technology outsourcing and the key steps for evaluation and implementation. It helps understand the drivers behind outsourcing i.e. factors that drive organizations to outsource IT services, implementation considerations, and important steps to take.

This paper presents 10 practices that can help you gain value from your outsourcing relationship. The focus is in office services but the lessons are universally applicable.

 Outsourcing Management Body of Knowledge (OMBOK)™ is a framework for professional outsourcing

This guide outlines key legal issues that confront companies in planning the outsourcing of operations as part of their business strategies, in providing services on an outsourced basis, and in managing the relationship between customer and service provider.

This excellent presentation provides a soup to nuts primer on a key element of IT Sourcing Strategy - the "make versus buy" decision. MUST READ!

 This introductory chapter provides the myths, risks and best practices of outsourcing with a checklist for strategically successful offshoring.

 A very good presentation on outsourcing the IT department. It provides a good definition of outsourcing and its rationale and then covers key aspects related to the outsourcing process.

 This survey provides invaluable insights into "green" outsourcing vendors. Who are the Top 50 Green Outsourcers? Who are the Top Green Technology Outsourcing Vendors by country? Who are the Top Green Consultants, Outsourcing Advisors and LEED Firms?

 This presentation provides tips on performance based standards and metrics for acceptable quality levels.

 This paper discusses the holy grail of outsourcing - better service at a lower cost!