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Guide to Web 2.0 EngagementThis guide - written for state government employees - provides principles, processes and tools as a starting point for making online engagement work in a web 2.0 environment. There are no checklists - this Guide offers a basic walkthrough of the issu...
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Global Portal StrategyThis presentation discusses a global portal strategy in the context of localization - global company's products and services tailored for a local audience.
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eCommerce Best Practices This whitepaper presents some interesting points on usability - under the guise of eCommerce best practices - that we should take into account when developing and implementing a web strategy.
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