
ITIL Case Study: When best practices meet organizational culture!
By: sourabhhajela On: 05/27/2009Source: Nelly Burrin, Gil Regev, Alain Wegmann First Published: 2008 Views: 579 Comments: 0 Are there ITIL best practices that can be applied across organizations? Then there is the bigger question: Do best practices matter? What happens when "best practices" meet organizational culture?
Are there ITIL best practices that can be applied across organizations? Then there is the bigger question: Do best practices matter? What happens when "best practices" meet organizational culture?
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Category: Downloads,IT Governance,IT Governance Best Practices ,IT Governance Case Studies,IT Governance Framework ,ITIL
Tags: integrate ITIL ITIL ITIL best practice organizational culture Last Updated: 05/27/2009