Business IT Alignment Using the Balanced Scorecard
On: 05/22/2009 Views: 2826
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This chapter presents the use of Balanced Scorecard to align IT with business.
This chapter presents the use of Balanced Scorecard to align IT with business. How do you "adapt" the Balanced Scorecard framework to fit IT's needs? Is there a case study to illustrate the use of a Balanced Scorecard for business IT alignment? What are the metrics used?
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Business IT Alignment balanced scorecard balanced scorecard case study