IT Strategy Article
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Kiss and Make Up

Tue, 26 Jun 2007 00:00:00 -0500 - Strategy+Business Technology

This could have been an excellent article that it isn't. The premise of strategic sourcing coupled with demand management creating value is undeniable. Every business leader must know this.

However, intertwined with this gem is the warped logic that IT cost as a percentage of revenues is a meaningful measure of IT value. If there ever was a misleading metric, this would be it. Otherwise, the article would have included some cute charts and graphs on the value delivered by these "1% organizations" over time. It would have included the comparison of those values with the "3-4% Organization."

And then, I would have beat the article on the head for failing to establish the connection between the value delivered or lost and IT spend as a percentage of revenues!

Strong words? Perhaps.

The issue of IT Value would be so much simpler to solve if we stayed away from muddying the waters so much. It is a problem gaining yardage. Let us not make it more difficult by losing yards to inane arguments and metrics.

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