Monday, January 14, 2008
- Balanced Scorecard Collaborative
"Why is the relationship between Information Technology organizations and the business so often strained? IT often focuses on reducing cost and keeping systems running, while the business needs IT to emphasize value creation. To move beyond merely proving their competence, IT managers are using the Balanced Scorecard framework to speed their organization’s progress in becoming a true partner with business units in executing strategy."
Crafting a Vision for IT (Monday, August 21, 2006) What is the purpose of a vision statement for IT? This article examines how a vision can accelerate the business value generated by an IT Organization.
IT Strategy: IT Cannot be a Profit Center (Friday, September 08, 2006) IT Strategy: Of late, there is a lot of emphasis on IT ROI. While this is commendable, extending this argument to convert the IT Organization into a profit center is taking it to another extreme. For example, are HR, finance, and marketing profit centers? Why not?
IT Value Mapping (Friday, September 08, 2006) Why do some IT organizations create unprecedented shareholder value, while others earn the contempt of their business leaders? It is no secret that aligning IT with business improves IT ROI, what is often in doubt is how to make it happen. Can you say with certainty that your IT is aligned with business? Can you prove it? If improving IT ROI is an imperative for you, read on. This paper will show you how to improve ROI by 10% or more…and
IT Strategy Framework (Monday, September 25, 2006) IT Strategy requires a process and a framework. The former provides the steps and the latter the toolkit. Together they help an organization get to an IT Strategy that maximizes IT ROI. This article addresses the latter.
What is IT Strategy? (Saturday, October 14, 2006) There are many definitions of IT Strategy. Which one is true?
Talk to Me: The Disconnect Between Business and IT (Monday, May 07, 2007) The disconnect between business and IT is often lamented. A lot is spoken and written about this chasm. Ostensibly, a lot is done to bridge it. Yet, most would agree the chasm still exists.
Why IT ROI doesn't matter? (Friday, November 03, 2006) Does IT ROI matter? Great many intelligent people are spending sleepless nights and countless dollars calculating IT ROI. The author argues that they are wasting their time and shareholder dollars!
Putting IT Strategy in Context (Wednesday, November 08, 2006) Often, the emphasis is on creating an IT Strategy. Before you do, understand the context of IT Strategy i.e. what is its role and scope.
Achieving and Sustaining Business and IT Alignment (Thursday, November 16, 2006) This article was originally published in 1999. However, it is on the money even today. Authors Jerry Luftman and Tom Brier walk through the issue of business and IT Alignment with specific examples and advice on how to achieve this goal. A must read!
7 Steps to Business and IT Alignment (Monday, November 20, 2006) No business will ever reach the goal of “business and IT alignment”. Should this discourage you from pursuing business and IT alignment? NO! It is a worthy goal to pursue. Indeed, it is a critical one to pursue. You might never reach alignment but you can take steps to get ever closer. This requires a process. Often, we ignore the fact that business and IT alignment is a process. This process does not have a starting point nor does it have an end. It is a series of “learn and do” cycles that incrementally get towards alignment. Let me explain.
Bridging the Strategy-Execution Gap (Monday, December 04, 2006) Great Strategy + Lousy Execution = failure. No exceptions to this rule. Don Tapscott argues that one can have them both. If only they tried.
IT Alignment Maturity Model (Wednesday, December 06, 2006) One of the toughest questions to answer is: is my business is alignment with IT?
Prof. Luftman tries to answer this question in this paper originally published in 2000.
IT Strategist's Dilemma (Saturday, December 09, 2006) Every strategist faces the "stay the course" or "cut and run" choice, at least once in their careers. How do you decide which course is the correct one? More, importantly, is this even a correct or complete set of choices?
IT Strategy Template (Friday, January 12, 2007) Enclosed is a simple template to create an IT Strategy for your organization. This is intended to be the starting point not a definitive or exhaustive workbook on creating an IT Strategy.
7 Signs of Trouble in Paradise (Monday, February 26, 2007) Ever wonder what happens when business and IT are not aligned? Well, like most other things in life, there are symptoms of misalignment. Monitoring them and analyzing them can help you avert disaster.
Buzzword: Business Model (Monday, March 12, 2007) "Business model" has to be the king of buzzwords. "Strategy" is not far behind but there is something about business models that makes it more powerful! This article tries to demystify the term.
Buzzword: IT Capability (Monday, March 19, 2007) What is IT Capability? If you want to understand why some IT organizations create more value than others, it is imperative to understand this buzzword.
It's the Business Model, Stupid! (Monday, March 26, 2007) When talking about business and IT alignment, our focus always goes to business strategy and its alignment with IT strategy. This thought process recognizes a fundamental truth. Unfortunately, it only gets part of the picture.
A Framework For IT Value (Monday, April 02, 2007) In this series, we will discuss IT Value - from its definition to a framework to measure and track it
Part II: A Framework for IT Value (Monday, April 09, 2007) Last week, we lay the foundation for a discussion on IT Value. This week, we look at specific areas where IT creates value.
Part III: A Framework for IT Value (Monday, April 23, 2007) Last week, we focused on revenues. This week, we look at the costs in the IT value equation.
Part IV: A Framework For IT Value (Monday, April 30, 2007) Last week, we discussed the cost dimension of IT Value. This week, we will discuss the time to market dimension.
Talk to Me: The Disconnect Between Business and IT (Tuesday, May 08, 2007) The disconnect between business and IT is often lamented. A lot is spoken and written about this chasm. Ostensibly, a lot is done to bridge it. Yet, most would agree the chasm still exists.
Part V: A Framework for IT Value (Monday, May 14, 2007) Last week, we discussed the time to market dimension of IT Value. This week, we will discuss the quality dimension.
Part VI: A Framework for IT Value (Tuesday, May 29, 2007) Last week, we focused on quality and its impact on IT Value. This week, we will take a look at productivity and its impact on IT Value
Part VII: A Framework for IT Value (Monday, June 04, 2007) Last week, we focused on productivity and its impact on IT Value. This week, we will take a look at customer satisfaction and its impact on IT Value
Is Your Company World Class in IT? (Monday, July 09, 2007) Metrics make us feel secure because of the implicit promise of control. However, metrics are as meaningful as the spin surrounding them!
Avoiding the Alignment Trap (Sunday, September 09, 2007) Alignment is an issue but are you focused on the right strategy to fix it?
Business Model Innovation: The End of Advertising As We Know It (Thursday, October 04, 2007) Traditional advertising players - broadcasters, distributors and advertising agencies – will need innovative new approaches to respond to major industry shifts underway.
Bridging the Business and IT Gap (Monday, November 05, 2007) Can the business and IT Gap be bridged easily? Here are some best practices
"SOLACE" in IT Strategy (Monday, January 07, 2008) IT Strategy is nothing without its implementation. How can CIOs get some "SOLACE" from their IT Strategy? Read on!
Mission Impossible: Demonstrating the Value of IT (Monday, February 25, 2008) CIOs are caught in a vicious circle of "cost cutting" begetting more cost cutting expectation! How can you get out front and demonstrate IT's value?
Cracking the IT Value Code (Monday, March 24, 2008) Does IT Spending Matter? The answer is an emphatic no. Then what does? Read on...
Understanding the Value of IT (Monday, March 24, 2008) Understanding the IT Value equation is critical to making IT Decisions. This article provides guidance using the education industry.
3rd Generation Balanced Scorecard (Monday, April 14, 2008) An excellent presentation on using Balanced Scorecard for Performance Management. Good Read!
Managing IT For Value (Monday, May 12, 2008) "We conclude that no existing method is suitable for assessing the business value created by IT assets." Read On...
Beyond EVA (Monday, June 23, 2008) A good discussion on EVA and how to plug its shortcomings.
The History and Future of Value Management (Monday, July 07, 2008) An excellent presentation on measuring and managing "value" - discusses various frameworks. MUST READ!