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Please use this page to download documents - reports, whitepapers etc. You may also upload documents, after we have reviewed and approved them.

 

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The Balanced Scorecard Primer
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An excellent - and surprisingly in-depth - introduction to the balanced scorecard. What is it? What are its essential elements? What is a strategy map? How do you build a strategy map? How do you implement a performance based contract? How do you transition from first to third generation?

Complete with a case study.

MUST READ!



File size240 K
Downloads388
DateSat 06/27/2009 @ 11:06
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

ITIL Quick Reference Poster
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An excellent quick reference for anyone else wanting to get familiar with ITIL.

Print it out and paste it on your wall!


File size102 K
Downloads328
DateThu 04/02/2009 @ 01:13
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

Business Process Modeling Notation Cheat Sheet
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An excellent quick reference for process analysts or anyone else wanting to get familiar with BPMN Specification 1.0 notations.

Print it out - in black and white or color from A2 to A4 sizes - and paste it on your wall!

Download poster>>



File size1477 K
Downloads322
DateWed 04/01/2009 @ 11:53
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

The Case for Tax-Free Internet Access
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You have got to love "position" papers! They serve a useful purpose if one gets both - or multiple - sides of the issue.

Is it fair that one can buy a shirt on the net without paying sales tax? Depends on the point of view. As a customer, I would love it. If I am a "brick and mortar" store, I would consider it unfair.

So who is right or wrong? Or is the real question: whose group - aka lobby - has made a bigger "campaign contribution" to which one of our "patriots"?

Well, before you pick up your pitch forks, get to know the issues around internet taxation. Here is a good starting point.

Read On>>


File size109 K
Downloads43
DateTue 03/31/2009 @ 10:27
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

Using Balanced Scorecard to Create and Manage IT Strategy
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This presentation covers the basics of balanced scorecard technique and provides pointers on using it to create IT Strategy - touching the critical topic of IT Governance along the way.

Definitely not the "answer" but a good start.

Read On>>


File size442 K
Downloads680
DateMon 03/30/2009 @ 08:22
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (3)  

Conducting a Successful Job Hunt
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Sometimes - often? - we screw up the simplest things. Is a job hunt simple? Perhaps. Then you realize that your career is not where you want it to be!

This paper presents good pointers on managing a job hunt. Yes, "managing" is right because it is a process and governance is key!

Read On>>


File size1443 K
Downloads222
DateFri 03/27/2009 @ 08:12
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

What do "non IT" Leaders Want from IT Governance?
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This survey was conducted to find out non-IT executives' views on IT’s contribution to the business and identify ways their enterprises are governing IT. What do these executives rely on for guidance on IT.

The results revealed that these executives believe that IT is critical to the success of their organizations. They also agree that IT has contributed to business value. However, they also know that there are barriers to realizing the full potential of IT.
What are these barriers? How does the CIO overcome them?

Read On>>


File size2408 K
Downloads366
DateThu 03/26/2009 @ 08:47
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

Does Enterprise Architecture Matter?
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What is the value of enterprise architecture? That is a question every business leader - including CIO - and enterprise architect has tried to answer; some more successfully than others.

This presentation takes you through the basics of Enterprise Architecture and "value" - the good news is that it connects the two!

Read On>>



File size6287 K
Downloads486
DateWed 03/25/2009 @ 10:48
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (2)  

Invasion of Privacy on the Internet
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What makes the internet so powerful for marketers is, perhaps, also its weakest link. Privacy is a moral dilemma. Privacy is also a legal dilemma for marketers. So how do you deal with privacy? Get to know the issues first!

This paper presents a very good discussion on privacy - the nature of privacy and right to privacy both in law and moral philosophy.

Read On>>


File size114 K
Downloads54
DateTue 03/24/2009 @ 09:26
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

On Overview of Balanced Scorecard
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An soup to nuts overview of the Balanced Scorecard technique - what is balanced scorecard? What are the four management perspectives? What are the three approaches to management? How to select a management approach? How to use metrics in management? What are the pitfalls in using measurement and metrics?

Excellent Read!



File size287 K
Downloads460
DateMon 03/23/2009 @ 10:19
AuthorWebmaster CioIndex
EMail
RATING:   COMMENTS (0)  

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