outsourcing article

This presentation answers the following question: The Drive to Efficiency…Is Outsourcing the Solution?

This extensive report discusses information technology sourcing and IT sourcing best practices.

This paper studies how buyers’ technical expertise and supplier governance skills shape their satisfaction with suppliers' performance i.e. price, quality, and cooperativeness of products or services bought.

Can Information Technology, which is critical to an organization's success, deliver without a sourcing capability? The authors argue that not only is a sourcing strategy critical to IT value but also that a successful strategy requires a focus away from cost to competency.

This research paper stresses the need for an effective communication strategy to ensure success of an outsourcing initiative - to be effective a communication strategy must have both an internal and external component with its own objectives, guidelines, and tactics.

This (dated) paper tracks the trends in international sourcing of information technology services and discusses their implications.