ITIL adoption

ITIL adoption page on CIO Index provides important information and resources on the topic - what is ITIL adoption?, articles on ITIL adoption, experts in ITIL adoption etc. Members are free to download ITIL adoption powerpoint presentations, excel spreadsheets, adobe pdf, word documents (login required), and view the profiles of or directly contact the ITIL adoption experts listed using in-messaging.

Mapping ITIL to the Real World

This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.

ITIL Best Practices In SAP Environments

Do you know where IT Service Management is headed in terms of global adoption? What are ITIL best practices? What are ITIL's advantages and challenges?

ITIL in a Recession

This paper discusses the use of ITIL to build business value in a recession - cut costs without paring down forward movement in transforming your business.

ITIL Implementation Best Practices

ITIL best practices as well as short-comings in the ITIL framework.

A Primer on ITIL Service Catalog

Is a service catalog some ITIL hype or an integral component of IT service management? Read On!

ITIL Primer

ITIL primer provides a quick introduction to the framework and its key components

Introduction to ITIL V3

Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.

CMMI for ITIL

Applying Lean Principles to CMMI for Services and ITIL

An Executive Level Overview of ITIL

This presentation provides an overview of ITIL for senior leaders/executives

Implementing ITIL

This presentation discusses the trends accelerating the adoption of ITIL and the best practices to maximize business results in ITIL implementations.

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