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Author of Mapping ITIL to the Real World

Mapping ITIL to the Real World

This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.

 
Author of Business IT Alignment Best Practices with ITIL, COBIT and COSO

Business IT Alignment Best Practices with ITIL, COBIT and COSO

This is an excellent presentation on integrating ITIL, COBIT and COSO.

 
Author of Has ITIL Come of Age?

Has ITIL Come of Age?

Read this excellent overview of ITIL V3 to learn how!

 
Author of Overview of ITIL V3

Overview of ITIL V3

A very good overview of ITIL Version 3 - history, objectives, books, changes, training, certification, discussion on migration from V2 to V3... Good Read!

 
Author of The Skinny on ITIL

The Skinny on ITIL

A very good presentation on ITIL V3. It provides an overview of ITIL V3, what has changed from V2 and what are the implications for practitioners.

 
Author of Introduction to ITIL

Introduction to ITIL

Introduction to ITIL provides an in depth review of key concepts in the framework and makes a connection between ITIL, CoBIT and ISO 17799

 
Author of ITIL Primer

ITIL Primer

 ITIL primer provides a quick introduction to the framework and its key components

 
Author of Introduction to ITIL V3

Introduction to ITIL V3

 Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.

 
Author of CMMI for ITIL

CMMI for ITIL

 Applying Lean Principles to CMMI for Services and ITIL

 
Author of Cobit: IT Governance Overview and ITIL Mapping

Cobit: IT Governance Overview and ITIL Mapping

 This presentation defines IT Governance, introduces COBIT IT Governance Framework and maps it to ITIL V3.

 
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