what is ITIL?

This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.

A very good presentation on ITIL V3. It provides an overview of ITIL V3, what has changed from V2 and what are the implications for practitioners.

 "Everything you wanted to know about ITIL in less than one thousand words"

This in-depth brief discusses IT governance best practices in general and CoBit, ITIL and ISO 27002 in particular.

ITIL Quick Reference poster provides a succinct overview of the key elements of ITIL methodology.

 ITIL Quick Reference provides a detailed overview of the key elements of ITIL methodology.

 ITIL best practices as well as short-comings in the ITIL framework.

Introduction to ITIL provides an in depth review of key concepts in the framework and makes a connection between ITIL, CoBIT and ISO 17799

 ITIL primer provides a quick introduction to the framework and its key components

 Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.