business value

Applied Information Economics (AIE) is a method for quantifying the value of IT investments. This overview of AIE provides an overview of key IT decision problem, how AIE solves them and how AIE is different from other methods.

This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.

This case study uses Forrester's Total Economic Impact (TEI) to evaluate the financial impact of implementing the Sun Ray Virtual Display Terminals. The document shows all calculations and assumptions that go into creating this business case using Total Economic Impact (TEI).

Want to measure the value of IT? Intel has proposed a solution based upon its "Business Value Index." Attached is an introduction to the methodology.

CIOs are not known for innovation. Yet. This excellent discussion should help you change that...

Ever wonder what all the time and money spent getting up the CMM maturity curve get you? Wonder no more!

This case study uses Six Sigma to assess the value of CMM. Good discussion.

An excellent discussion on the business value of IT and the tools and frameworks toward that end. MUST Read!

A Step-by-Step Guide to Optimizing IT Investments that Forge Alliances Between IT and Business.

How do you assess the value created by IT in the private sector? In the public sector? Is there a common framework that can be employed for both?