it roi

This case study uses Forrester's Total Economic Impact (TEI) to evaluate the financial impact of implementing the Sun Ray Virtual Display Terminals. The document shows all calculations and assumptions that go into creating this business case using Total Economic Impact (TEI).

Can you say with certainty that your IT is aligned with business? Can you prove it? If improving IT ROI is an imperative for you, read on. This paper will show you how to improve ROI by 10% or more…

The current debate over IT spending often misses the point. It’s not how much you spend, it’s the way you manage your IT spending that counts. The goal is not reduced spending but selective, value-creating spending that makes a greater contribution to the bottom line.

Let’s face it. An IT organization that has to justify its budget as a “cost center” has lost the respect of the business community somewhere along the line.

Does IT ROI matter? Great many intelligent people are spending sleepless nights and countless dollars calculating IT ROI. The author argues that they are wasting their time and shareholder dollars!

How did BT get a 19% improvement in unit cost at the same time it achieved 15% increase in customer satisfaction? How did they do it in one year!!

Does IT ROI matter? According to this research, "best in class" companies measure and track IT ROI to accomplish a 93% improvement in key metrics!

Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what's more, developing the right measures and using measurement data must be iterative and highly interactive.

Does IT Matter? If you needed proof, here it is...

This article introduces the concept of a "1 percent" IT Organization. Is this a meaningful concept?