it value metrics

Applied Information Economics (AIE) is a method for quantifying the value of IT investments. This overview of AIE provides an overview of key IT decision problem, how AIE solves them and how AIE is different from other methods.

Management should focus on using measurement frameworks that show the hypothesized relationships between desired outcomes and the drivers (or leading indicators) of those outcomes; what's more, developing the right measures and using measurement data must be iterative and highly interactive.

An excellent guide to Economic Value Added (EVA) - it introduces the framework and provides good guidance on it use. The handbook approaches the topic from a general manager's perspective (not from a quant jock's perspective) so it makes the concepts easier to understand.

This paper presents the results of a case study undertaken by the Federal Chief Information Officers Council to ascertain the applicability of Applied Information Economics (AIE) and the Balanced Scorecard in measuring IT value.

  This whitepaper provides valuable insight into business it alignment, measurement of business value created by IT, measurement of this IT value and making better decisions based upon this measurement.

This business case guide can help you create a business case for your IT investments linked with results aka business value.

This business case template provides an outline to create a business case for your IT Investments linked to business value.

This cost estimation guide provides invaluable information on cost estimation - throughout a project's lifecycle and its connection to other levers of value creation such as risk.

 This presentation provides an introduction to the WiBe 4.0 framework:

 This presentation provides an overview of frameworks to measure user satisfaction.