ITIL Case Study: When best practices meet organizational culture!

Are there ITIL best practices that can be applied across organizations? Then there is the bigger question: Do best practices matter? What happens when "best practices" meet organizational culture?


Are there ITIL best practices that can be applied across organizations? Then there is the bigger question: Do best practices matter? What happens when "best practices" meet organizational culture?

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Posted on 05/27/2009 by


ITIL Case Study: When best practices meet organizational culture! author sourabhhajela

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