Overview of ITIL V3
A very good overview of the ITIL V3 Methodology.
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| This presentation provides an in-depth introduction to ITIL (Information Technology Infrastructure Library). What is ITIL? Why is ITIL important to the enterprise? What are the key components of ITIL? What are the key sources of information on everyt...
| This presentation provides an excellent overview of ITIL, and discusses creating an integrated service management process, and architecture to extract the real value from ITIL. The hype around ITIL is deafening - this discussion helps sort through th...
| This document provides an in-depth overview of The Infrastructure Library (ITIL) - what is it? why is it important? how can it add value for your enterprise? what is the ITIL ecosystem? Excellent introduction for the CIO who wants to get started with...
| This presentation provides an introduction and overview of ITIL V3. It defines and describes ITIL, discusses its key concepts, lifecycle, roles, functions and processes. Good place to start your ITIL journey or quickly refresh your understanding.
Posted on 06/05/2012 by