This article describes a step by step process to run IT as a business.
Today, IT is viewed as a driver of business value and that means the IT Organization must identify, select, build, deploy, and maintain products and services that the business wants. In other words, IT is an internal business whose customers are the other functions of the enterprise. No longer can it practice technology for technology's sake. No longer can it thin of itself as a cost center. The 21st century IT Organization is a value center. How can a CIO transform the IT Organization to deliver on this promise? Read On!