IT Chargeback as a Tool for Business IT Alignment
This research analyzed IT chargeback in different organizations and reached the conclusion that IT chargeback approach could facilitate useful discussions between the IT unit and business units about business priorities and the value of IT services.
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This paper presents a framework for business IT Alignment. Using this framework, CIOs can understand the root causes of misalignment and take action to fill these gaps resulting in higher IT ROI. Good Read!
Posted on 06/18/2012 by