ITIL Executive Overview
This presentation provides an introduction to ITIL library - what is ITIL? what is the history of ITIL? what are its key module?
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| This presentation provides an in-depth introduction to ITIL (Information Technology Infrastructure Library). What is ITIL? Why is ITIL important to the enterprise? What are the key components of ITIL? What are the key sources of information on everyt...
| This presentation provides an excellent overview of ITIL, and discusses creating an integrated service management process, and architecture to extract the real value from ITIL. The hype around ITIL is deafening - this discussion helps sort through th...
| This presentation provides an in-depth introduction to the objectives, history, components, processes, and the future of ITIL. It also makes the connection between ITIL, and Cobit frameworks. Excellent Read!
| This document provides an in-depth overview of The Infrastructure Library (ITIL) - what is it? why is it important? how can it add value for your enterprise? what is the ITIL ecosystem? Excellent introduction for the CIO who wants to get started with...
| This discussion focuses on the soft factors driving successful ITIL implementations. CIOs can learn how organizational culture can make or break even the best planned ITIL implementations. Good discussion! (100 pages)
| This presentation provides an introduction and overview of ITIL V3. It defines and describes ITIL, discusses its key concepts, lifecycle, roles, functions and processes. Good place to start your ITIL journey or quickly refresh your understanding.
Posted on 07/18/2012 by