EFQM Business Excellence Model and the Balanced Scorecard
This paper explores the relationship between the EFQM business excellence model and the balanced scorecard framework - Are the Balanced Scorecard and the EFQM Excellence Model mutually exclusive or do they work together to bring added value to a company?
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This research explores the reasons and depth of use of the balanced scorecard. Excellent discussion for the CIO who are exploring the relevance of this framework.
Posted on 07/30/2012 by