Information Technology Investment Metrics
This paper examines IT investment metrics with a view to improving IT decisions based upon business value.
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A Guide to Practical IT Project Management Metrics
An soup to nuts overview of the Balanced Scorecard technique
Enterprise Architecture is stymied by the lack of a framework to measure its benefits. Can Applied Information Economics (AIE) solve this problem? This presentation discusses a case study in building an effective IT performance management program This case study details the implementation of a performance management program - what are the benefits of IT performance measurement? why is performance management important? what are the critical success factors of an IT Performance Management Progr... This whitepaper provides valuable insight into business it alignment, measurement of business value created by IT, measurement of this IT value and making better decisions based upon this measurement.
This is a guide to the Enterprise Performance Life Cycle (EPLC) framework to manage IT investments with an enterprise perspective - to achieve consistently successful outcomes that maximize alignment with enterprise-wide and division specific goals a... This paper provides an in depth introduction to IT Metrics, and provides guidance on implementing a program to measure and track IT value. What are IT Metrics? Why are metrics important? What are some important metrics? How to use IT Metrics to align... This presentation defines process performance models, traces their history and development and uses a case study to illustrate their use in prediction and decision making. This case study discusses the implementation of an information technology (IT) performance measurement program - steps followed and frameworks used - and lessons learnt. This document provides the steps necessary to measure the performance of information technology IT investments This article discusses the need for Information Technology IT Metrics - what does the CFO want from the CIO? What does the CEO want from the CIO? - and then goes into the discipline of IT Metrics - what are they? which ones are effective? how to go ... Today, there is pressure on CIOs to run IT like a business. How do they measure the value delivered by this IT operating as a business? This study reveals a striking lack of consensus in the C-Suite on this issue - the CEO, CIO, and The CFO have diff...
This whitepaper introduces performance budgeting and describes how to apply the "the methodologies, metrics, process, and systems used to monitor and manage the enterprise’s business performance.” Good introduction to PBB but it lacks depth. This presentation provides an in-depth primer on performance based IT financial management. The overarching goal of technology financial management is to provide an effective and efficient deployment of IT assets in support of IT services and capabi... An interesting discussion on various frameworks for ROI calculation.
This volume details a framework for establishing and maintaining a performance based management program. Volume 2: Establishing an Integrated Performance Measurement System The Performance Based Management Handbook - Volume 3. The Performance Based Management Handbook - Volume 4 The Performance Based Management Handbook - Volume 5 The Performance Based Management Handbook - Volume 6 Does IT ROI matter? Great many intelligent people are spending sleepless nights and countless dollars calculating IT ROI. The author argues that they are wasting their time and shareholder dollars!
Posted on 12/17/2012 by