Aligning IT Strategy with Business Strategy Using the Balanced Scorecard
This case study discusses aligning information technology (IT/ICT) strategy with business strategy using the Balanced Scorecard, at a multinational pharmaceutical company.
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Follow these 10 steps to align business and IT. No business will ever reach the goal of “business and IT alignment”. Should this discourage you from pursuing business and IT alignment? NO! It is a worthy goal to pursue. Indeed, it is a critical one to pursue. You might never reach alignment but y... This presentation deals with business IT alignment from a capabilities perspective - actually actively promotes the use of capabilities based model and iterative development and implementation.
This paper discusses business/it alignment in the context of eBusiness. In this series, we will discuss IT Value - from its definition to a framework to measure and track it
Applied Information Economics (AIE) is a method for quantifying the value of IT investments. This overview of AIE provides an overview of key IT decision problem, how AIE solves them and how AIE is different from other methods.
Business-IT alignment From a Value-Based Perspective covers the basics of it alignment, value modeling as a tool and provides an overview of VITAL - Value-based IT Alignment.
This article was originally published in 1999. However, it is on the money even today. Authors Jerry Luftman and Tom Brier walk through the issue of business and IT Alignment with specific examples and advice on how to achieve this goal. A must read... This research explores the reasons and depth of use of the balanced scorecard. Excellent discussion for the CIO who are exploring the relevance of this framework.
This case study details business and IT alignment using the Balanced Scorecard (BSC) at a financial services firm.
Why is aligning business strategy and it strategy so difficult? This paper explores business and it alignment to identify the level of business alignment with it and the reasons for the continuing challenge of aligning business with it. Enterprise Architecture in its business/organizational context, focusing on business and IT strategy. Alignment is an issue but are you focused on the right strategy to fix it? Are there ways to align individual goals and incentives with those of the organization? Can the Balanced Scorecard help? This case study explores this issue in depth.
This presentation discusses the use of the balanced scorecard framework (BSC) to develop a strategic plan for a healthcare organization
This case study presents the results of using the balanced scorecard (BSC) framework for strategy formulation and implementation at the Osceola County government
Why do companies with a well thought through strategic roadmap not reach their destination? "Corporate strategies are intellectually simple; their execution is not. The question is, can you execute? That’s what differentiates one company from anoth... This in-depth primer on the balanced scorecard provides a soup-to-nuts introduction and overview of the framework.
This excel spreadsheet comprises of common balanced scorecard templates - can be adapted to your organization to implement the balanced scorecard (BSC).
This excel spreadsheet has all the essential balanced scorecard templates organized and menu driven using a strategy map and provides excellent diagraming and reporting capabilities built-in. This balanced scorecard template set can be adapted for y... This Balanced Scorecard Toolkit package comprises of 20 documents - a complete set to help you implement the Balanced Scorecard in your organization.
This survey answers the following questions: Who uses Balanced Scorecard? What are Balanced Scorecards being used for? How is Balanced Scorecard used? What sort of Balanced Scorecard design is in use? How was the Balanced Scorecard designed?
This one page poster summarizes the business value creation relationships - how to create business value? who does what in creating business value? how is everything connected - from business to IT and everything in between. This is an excellent reso... This paper proposes a framework, principles, and best practices to help along the entire strategic cycle - from strategy to execution, and governance. A CIO must bridge the strategic planning, and operational execution gap if they are to create repea... This presentation discusses a case study in building an effective IT performance management program This whitepaper provides valuable insight into business it alignment, measurement of business value created by IT, measurement of this IT value and making better decisions based upon this measurement.
What is business it alignment? Does the definition vary by the organizational role - from a CEO or CFO perspective? What is the connection between business IT alignment and enterprise architecture? A good start to get answers to these questions. This paper researches the critical success factors affecting business IT alignment and the resulting value delivered by IT investments. Prof. Luftman has proposed a maturity model for Business IT Alignment. Does that model cover the entire value chain? The author proposes a model that plugs this hole This chapter presents the use of Balanced Scorecard to align IT with business.
This case study illustrates the creation of an information technology strategic plan and transformation roadmap. Excellent example for CIOs to follow. (50 pages) This paper compares and contrasts two of the most widely adopted Performance Management (PM) frameworks – Balanced Scorecard and Results-Based Management.
This comprehensive guide provides in-depth training on developing a strategy for the business. CIOs must understand the business strategy of their organization so they can enable or even drive it. CIOs can also adapt this training to create a strateg... This paper discusses business architecture and how it relates to the levers of competitive advantage. Good Read! This presentation provides an overview of the process to create a balanced scorecard (BSC)
This presentation provides an overview of the process to develop an is/it strategy, discusses its components and evaluation techniques. This research paper suggests that there are five critical success factors that drive IT strategy, identifies five best practices, and discusses challenges faced while developing an IT Strategy. This e-book provides guidance to managers on creating an IT capability that creates business value. An excellent discussion for the CIO to understand why do what they must! (600 pages)
This paper provides a step by step guide to create a strategic plan for information technology. It does something even more important: compares and contrasts five key IT Strategy Methodologies. Excellent discussion. MUST Read! This article describes a tool/framework to measure and address business it alignment. This presentation explains a framework to turbo charge your strategy - excel at the thing you are best at by investing in what makes the most money and which you love doing over and over again! Excellent read! This paper discusses the implementation of a balanced scorecard using automated tools - why is the balanced scorecard important for an organization? how can automation help in realizing benefits from a balanced scorecard? what are the essential tech... This presentation provides the connection between corporate or business strategy and Information Technology Strategy. A simple framework to understand the relationship between business strategy, organizational strategy and IT strategy. This IT Strategic plan details and uses an information technology strategy framework to assess current situation, recommend initiatives and actions, prioritize initiatives, provide cost estimates and develop a five year implementation plan. This information technology strategic plan can be used as a template to create your own. This plan provides a strategic vision and direction for key stakeholders - "It is not meant to be a tactical plan that lays out specific tasks and operational responsibilities. Rather, it provides strategic objectives which can serve as guideposts fo... This presentation provides an excellent introduction to the Balanced Scorecard Framework (BSC).
Value-based IT Alignment (VITAL) overview and discussion on basic underlying principles and components of this it value based framework. One of the toughest questions to answer is: is my business is alignment with IT? Prof. Luftman tries to answer this question in this paper originally published in 2000. This excellent presentation takes a top down i.e. business driven approach to connect business strategy with IT Strategy. This paper presents a definition, process and methodology for IT Strategy.
This presentation describes three key information technology (IT) Strategy models. This IT strategy plan is positioned as a "playbook" thereby placing an emphasis on "action." The strategic plan itself focuses on creating one organization - a consolidated enterprise computing model that drives efficiency through consolidated operat... This whitepaper discusses using service resource planning to leverage IT resources for maximum business value — "both for your IT business and the wider business that IT serves." This paper discusses using the Capability Maturity Model to measure business it alignment. Can we measure the alignment of information technology with business? What is the value created by Business IT Alignment? The second question is somewhat more important because there is no sense in measuring something that does not create value! This... Last week, we lay the foundation for a discussion on IT Value. This week, we look at specific areas where IT creates value. Last week, we focused on revenues. This week, we look at the costs in the IT value equation.
Last week, we discussed the cost dimension of IT Value. This week, we will discuss the time to market dimension.
Last week, we discussed the time to market dimension of IT Value. This week, we will discuss the quality dimension.
Last week, we focused on quality and its impact on IT Value. This week, we will take a look at productivity and its impact on IT Value
Last week, we focused on productivity and its impact on IT Value. This week, we will take a look at customer satisfaction and its impact on IT Value
Last week we discussed customer satisfaction. This week we will look at the risk dimension of IT Value.
What are the factors that affect IT Alignment? How do they impact resulting IT Value? Read on to find out... This paper discusses six decisions senior executives (read: non-IT executives) should not delegate to IT folks (read: CIO?) to "avoid IT disasters— and, more important, to help them generate real value from their IT investments" This presentation details the Henderson and Venkataraman strategic alignment model This is a seminal paper on IT Alignment. Venkatraman and Henderson This paper discusses an enterprise architecture based framework to identify, measure, improve and maintain strategic business and IT alignment in an enterprise. This paper, as the name suggests, combines two classic models - Venkatraman's Strategic Alignment Model and Yu's Goal Modeling technique.
This paper proposes a process for strategic information systems planning (SISP) based upon existing research on the topic. This research examines the key aspect of Strategic information systems planning (SISP) in the changing business scenario. Is IT Alignment a strategic weapon to gain competitive advantage? Duh! But do you know to what extent information intensity affects competitive advantage? Hmm... This paper describes the strategic management maturity model of the Balanced Scorecard Institute which assesses the quality of an organization's strategic management capability, monitor progress over time, and benchmark capability. This presentation provides a good overview of the balanced scorecard (BSC) and its use in developing business strategy.
Technology enables business strategy. Does technology drive business strategy? This paper discusses the latter in great depth Is business and it alignment affected by national culture? Is business and it alignment more mature in one country than in another? This paper introduces a new IT Strategy framework - Flexible Information Technology Tools and Strategies (FITS). FITS is a compilation of existing best practices and methods incorporated into a unique rapid implementation framework. This study uses the Amsterdam Information management Model (AIM), derived from the Henderson and Venkatraman strategic alignment model, to study the implementation of information management in government organizations. This presentation discusses the role of the CIO in the delivery of business value. Using the IT CMF (IT Capability Maturity) Framework they can, on the one hand, start a new, business value based, dialogue, with their business partners and on the ot... This presentation provides an in-depth tutorial on the Balanced Scorecard (BSC)
What is the balanced scorecard? How to use a balanced scorecard to develop a strategic plan? What is a strategy map? This presentation provides a quick introduction to the balanced scorecard and provides some examples of strategy maps to illustrate ... This presentation discusses the step by step development of a balanced scorecard to create an organizational wellness and development model.
This paper reviews the key business IT alignment models and frameworks and "suggests that some models of alignment could be strengthened by considering alternatives to this four domain model. Drawing on other work on the dynamics of human-technologi... This quick note provides a quick overview of the definition implementation of the Henderson and Venktraman strategic business and IT alignment model - what is Henderson and Venktraman strategic alignment model? How to apply the model? what is the m... Presentation provides an introduction to the balanced scorecard (BSC).
Posted on 07/06/2010 by