Running IT as a Business Using ITIL

The author discusses using ITIL framework for IT transformation to meet the challenges faced by a CIO today - manage IT in the context of business, allocate more dollars to innovation versus maintenance, establish an operating model for IT that maximizes business value, ensure round the clock availability of mission critical applications and do all this for lower cost!

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Posted on 07/01/2013 by

Running IT as a Business Using ITIL author sourabhhajela


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