Integrating Enterprise Architecture and ITIL
Enterprise architecture and Information Technology Service Management (ITSM) framework ITIL can - and should? - be integrated. This presentation introduces enterprise architecture, defines two enterprise architecture frameworks namely, Federal Enterprise Architecture (FEA) and Department of Defense Enterprise Architecture Framework (DODAF), discusses the infrastructure library process and framework (ITIL) and makes a connection between them all. Good Read!
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| This research focuses on understanding the role of enterprise architecture in change management. It introduces an enterprise architecture framework to help model the human aspects in change management. Excellent discussion! (200 pages)
Posted on 09/10/2013 by