ITIL, CMMI and ISO 20000
This presentation introduces three IT Governance frameworks namely, ITIL, CMMI and ISO 20000, compares and contrasts them and makes the case for a complementary relationship and integration between the three.
Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.Download
| This research explored the use of popular IT Governance frameworks - Cobit, ITIL etc. - in the enterprise. Who is using them? why are they being used? How are they being used? What benefit is being accrued as a result? A good discussion on using IT G...
Posted on 09/11/2013 by