Step-by-Step Guide to Implementing ITIL and CMMI Service Model
This guide provides step-by-step process with examples, tools and techniques to implement both ITIL and CMMI service model. Excellent Read!
Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.Download
| This guide explains the basics of information technology governance and how to implement it successfully. What is IT Governance? What is IT Governance Lifecycle? What is the IT Governance Process? How do you enable change management for IT Governanc...
| This case study explores the accuracy of ITIL maturity self-assessment. This is critical to the success of an ITIL implementation. MUST Read! (100 pages)
| This discussion focuses on the soft factors driving successful ITIL implementations. CIOs can learn how organizational culture can make or break even the best planned ITIL implementations. Good discussion! (100 pages)
Posted on 09/11/2013 by