An Introduction to Balanced Scorecards (BSC)
I scream, you scream, we all scream for Balanced Scorecard! Have you convinced your “financial types” on it? What do they think about the Balanced Scorecard? This primer on the Balanced Scorecard has been prepared by a controller for his peers. Read On…
Starting with the definition - as all such documents do - it dives into key elements of the balanced scorecard framework (BSC) from defining objectives to measuring results and critical elements in between.
However, this paper is invaluable because it approaches Balanced Scorecards (BSC) from a bean counter's perspective - functional experts often focus on their silos and to get their perspective on a holistic framework such as the balanced scorecard is refreshing. So if you want to know what your "financial" people are thinking about a framework you might want to use in IT, this would be a good document to read!
Download (please login and scroll down)
Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.Download
This paper presents a balanced scorecard based model to evaluate the effectiveness of a Customer Relationship Management (CRM) solution. This presentation describes a balanced scorecard based approach to information security or information risk management. This case study details business and IT alignment using the Balanced Scorecard (BSC) at a financial services firm. This paper discusses business it alignment - the concept of IT-business strategy alignment proposed by J. Luftman, J. Henderson et al. The concept of strategic alignment and its model are explained in the first section. The second section discusses ... This case study shows how Canadian Blood Services uses the Balanced Scorecard to create its corporate strategy and transform its "business". This case study shows how Infosys uses the Balanced Scorecard to create its corporate strategy and monitor business results. This case study presents the results of using the balanced scorecard (BSC) framework for strategy formulation and implementation at the Osceola County government Why do companies with a well thought through strategic roadmap not reach their destination? "Corporate strategies are intellectually simple; their execution is not. The question is, can you execute? That’s what differentiates one company from anoth... This is a quick introduction to the balanced scorecard framework - what is BSC? why is it important? why should an enterprise use the BSC framework? how to implement BSC in your organization? where can BSC be applied? This in-depth primer on the balanced scorecard provides a soup-to-nuts introduction and overview of the framework. This excel spreadsheet comprises of common balanced scorecard templates - can be adapted to your organization to implement the balanced scorecard (BSC). This excel spreadsheet has all the essential balanced scorecard templates organized and menu driven using a strategy map and provides excellent diagraming and reporting capabilities built-in. This balanced scorecard template set can be adapted for yo... This Balanced Scorecard Toolkit package comprises of 20 documents - a complete set to help you implement the Balanced Scorecard in your organization. This survey provides insights into the use and results of the balanced scorecard as a performance management tool. This survey answers the following questions: Who uses Balanced Scorecard? What are Balanced Scorecards being used for? How is Balanced Scorecard used? What sort of Balanced Scorecard design is in use? How was the Balanced Scorecard designed? This paper compares and contrasts two of the most widely adopted Performance Management (PM) frameworks – Balanced Scorecard and Results-Based Management. This paper compares the balanced scorecard with the business excellence model and shows that their superficial similarities mask key differences in their fundamental design and application. This presentation provides an overview of the process to create a balanced scorecard (BSC) This article describes a balanced scorecard based framework for measuring and reporting the performance of information security programs in offshore outsourcing. This paper presents research on the application of the Balanced Scorecard and associated management processes for strategic control purposes in a public sector environment. It shows how an improved Balanced Scorecard design has the potential to enh... This presentation provides an excellent introduction to the Balanced Scorecard Framework (BSC). This case study demonstrates the use of the Balanced Scorecard by an IT department to demonstrate value to business and stave off efforts to make IT a cost center. This paper discusses and describes the development and implementation of a departmental BSC within an Information Services Division (ISD) of a Canadian financial group. It also uses an IT BSC maturity model to determine the maturity level of the IT B... An introduction to using balanced scorecard for performance management. Balanced scorecard (BSC) strategy map sample for a hotel This paper introduces a new IT Strategy framework - Flexible Information Technology Tools and Strategies (FITS). FITS is a compilation of existing best practices and methods incorporated into a unique rapid implementation framework. This paper asserts that the Balanced Scorecard can be used to support two distinct management activities – management control and strategic control – and that planned use should influence the Balanced Scorecard design adopted. The paper describes ch... This presentation discusses the role of the CIO in the delivery of business value. Using the IT CMF (IT Capability Maturity) Framework they can, on the one hand, start a new, business value based, dialogue, with their business partners and on the ot... This paper provides a general background, brief history of the balanced scorecard (BSC). It also discusses key issues surrounding BSC and provides recommendations for its implementation. This presentation provides an in-depth tutorial on the Balanced Scorecard (BSC) What is the balanced scorecard? How to use a balanced scorecard to develop a strategic plan? What is a strategy map? This presentation provides a quick introduction to the balanced scorecard and provides some examples of strategy maps to illustrate i... This presentation discusses the step by step development of a balanced scorecard to create an organizational wellness and development model. Presentation provides an introduction to the balanced scorecard (BSC).
Posted on 08/20/2009 by