e-Business Value – Metrics that Matter


  This paper presents key metrics to evaluate the performance of your e-business in pursuit of business value. More importantly, it connects them to the key concept in e-business - customer lifecycle. MUST Read!


 This paper presents key metrics to evaluate the performance of your e-business in pursuit of business value. More importantly, it connects them to the key concept in e-business - customer lifecycle. MUST Read!

Caution: this is e-business 101 so even if you have already moved past it this could serve as an excellent refresher of key concepts or a reminder of your jaunt past the basics.

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