A Primer on ITIL

This presentation provides an in-depth introduction to ITIL (Information Technology Infrastructure Library). What is ITIL? Why is ITIL important to the enterprise? What are the key components of ITIL? What are the key sources of information on everything ITIL? What are some tools that can be used to implement ITIL? ... An excellent resource for CIOs who want to understand ITIL and implement it in their organization. MUST Read! (70 Pages)

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Posted on 05/19/2015 by


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