This paper provides an in depth introduction to IT Metrics, and provides guidance on implementing a program to measure and track IT value. What are IT Metrics? Why are metrics important? What are some important metrics? How to use IT Metrics to align business with IT? What are the lessons learned in implementing an IT Metrics program? How to make metrics work with IT processes, and other elements of IT capability? Good Read!
Introduction to IT Metrics
- February 15, 2022
- Sourabh Hajela
- Executive Editor - CIO Strategies
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