An Executive’s Guide to Management Tools


 Executive's Guide to Management Tools provides a quick primer/overview of 30 top management tools. The related Management Tools and Trends Survey provides insights into their use and performance.

Executive's Guide to Management Tools provides a quick primer/overview of 30 top management tools. The related Management Tools and Trends Survey provides insights into their use and performance.

"Over the past three decades, management tools have become a common part of executives' lives. Whether trying to increase revenues, innovate, improve quality, increase efficiencies or plan for the future, executives have looked for tools to help them. The current environment of globalization and economic turbulence has increased the challenges executives face and, therefore, the need to find the right tools to meet these challenges. To help inform managers about the tools available to them, in 1993 Bain & Company launched a multiyear research project to gather facts about the use and performance of management tools. Every year or two since, we've conducted research to identify 25 of the most popular and pertinent management tools. Our efforts to understand the continually evolving management tools landscape have led us to add five tools to this year's guide-Decision Rights Tools, Downsizing, Online Communities, Price Optimization Tools and Voice of the Customer Innovation. Three of these tools are relatively new and two, Downsizing and Price Optimization Tools, may be increasingly relevant to managers in the current economic environment."

The following tools are covered in this executive guide:

Balanced Scorecard
Related topics:
• Management by Objectives
• Mission and Vision Statements
• Pay for Performance
• Strategic Balance Sheet
Benchmarking
Related topics:
• Best Demonstrated Practices
• Competitor Profiles
Business Process Reengineering
Related topics:
• Cycle-Time Reduction
• Horizontal Organizations
• Overhead-Value Analysis
• Process Redesign
Collaborative Innovation
Related topics:
• New Product Development
• Open Innovation
• Open-Market Innovation
Core Competencies
Related topics:
• Core Capabilities
• Key Success Factors
Customer Relationship Management
Related topics:
• Collaborative Commerce
• Customer Retention
• Customer Segmentation
• Customer Surveys
• Loyalty Management Tools
Customer Segmentation
Related topics:
• Customer Surveys
• Market Segmentation
• One-to-One Marketing
Decision Rights Tools
Related topics:
• Governance Roles
• Job Descriptions
• Organization Design
Downsizing
Related topics:
• Layoffs
• Reengineering
• Rightsizing
Growth Strategy Tools
Related topics:
• Adjacency Expansion
• Managing Innovation
• Market-Migration Analysis
Knowledge Management
Related topics:
• Groupware
• Intellectual Capital Management
• Learning Organization
• Managing Innovation
Lean Six Sigma
Related topics:
• Lean Manufacturing
• Six Sigma
• Statistical Process Control
• Total Quality Management
Loyalty Management Tools
Related topics:
• Customer and Employee Surveys
• Customer Loyalty and Retention
• Customer Relationship Management
• Net Promoter® Scores
• Revenue Enhancement
Mergers and Acquisitions
Related topics:
• Merger Integration Teams
• Strategic Alliances
Mission and Vision Statements
Related topics:
• Corporate Values Statements
• Cultural Transformation
• Strategic Planning
Online Communities
Related topics:
• Blogs
• e-communities
• Social Networking
• Virtual Worlds
• Wikis
Outsourcing
Related topics:
• Collaborative Commerce
• Core Capabilities
• Offshoring
• Strategic Alliances
• Value-Chain Analysis
Price Optimization Models
Related topics:
• Demand-Based Management
• Pricing Strategy
• Revenue Enhancement
Scenario and Contingency Planning
Related topics:
• Crisis Management
• Disaster Recovery
• Groupthink
• Real-Options Analysis
• Simulation Models
Shared Service Centers
Related topics:
• Joint Ventures
• Offshoring
• Outsourcing
• Performance Improvement
• Strategic Partnerships
Strategic Alliances
Related topics:
• Corporate Venturing
• Joint Ventures
• Value-Managed Relationships
• Virtual Organizations
Strategic Planning
Related topics:
• Core Competencies
• Mission and Vision Statements
• Scenario and Contingency Planning
Supply Chain Management
Related topics:
• The Borderless Corporation
• Collaborative Commerce
• Value-Chain Analysis
Total Quality Management
Related topics:
• Continuous Improvement
• Malcolm Baldrige National Quality Award
• Quality Assurance
• Six Sigma
Voice of the Customer Innovation
Related topics:
• Customer Visit Teams
• Ethnography
• Focus Groups
• In-depth Interviews
• Lead User Analysis

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