Introduction to ITIL

Introduction to ITIL provides an in depth review of key concepts in the framework and makes a connection between ITIL, CoBIT and ISO 17799

 What is ITIL? What are ITIL's objectives? Why ITIL? What is ITIL certification and who provides it? What is CoBIT? What is ISO 17799? What is the link between ITIL and CoBIT? How does COBIT map to ITIL? What is the connection between ITIL and ISO 17799?

This presentation provides an excellent discussion on ITIL and answers these key questions and more!

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Posted on 04/07/2010 by


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