Human Total Cost of Ownership (HTCO)


 The authors argue that "human costs" are often left out of total cost of ownership (TCO) calculations thereby leading to inaccurate analysis and results.

 Are total cost of ownership (TCO) analysis focused on the short term thereby creating long term problems? Are IT Departments penny wise and pound foolish?

"A focus on short-term cost considerations, as a main driving force in procuring new information technology, always comes with a hefty price down the road, a price that always weighs most heavily on users’ shoulders."
 

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  • Posted on 04/13/2010 by


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