Gartner End-User CRM Survey in Europe Shows New Customer Acquisition Rises to Second Priority in 2010

Gartner End-User CRM Survey in Europe Shows New Customer Acquisition Rises to Second Priority in 2010 author Webmaster1 On: 06/17/2010 Views: 10

Customer relationship management (CRM) is weathering the economic downturn better than many other enterprise software applications, according to a recent European survey conducted by Gartner, Inc. Gartner predicts that CRM software revenues in Europe will remain flat in 2010, exhibiting a 0.7 per cent growth from last year.




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