Implementing ITIL


This presentation discusses the trends accelerating the adoption of ITIL and the best practices to maximize business results in ITIL implementations.

The presentation on implementing ITI L. covers the following topics:
- What trends are accelerating the adoption of ITIL?
- What best practices can help deliver results from ITIL implementation?
- How can we combine and leverage different models?
- How can we use ITIL as a basis for IT optimization?

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  • Posted on 09/02/2010 by


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