The Globalization of White Collar Work

Research by Duke and Booz Allen Hamilton reveals that offshoring is increasingly used to bridge shortages in local talent rather than to replace onshore jobs, and that the persisting impediments to its success are primarily internal and organizational.

Offshore outsourcing has changed dramatically. Where it used to be a tactical cost-saving exercise, it is now part of an essential strategic imperative to compete for global talent. Research by Duke and Booz Allen Hamilton reveals that offshoring is increasingly used to bridge shortages in local talent rather than to replace onshore jobs, and that the persisting impediments to its success are primarily internal and organizational.

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Posted on 03/04/2009 by


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