Agile IT helps customers choose Aviva Health
This whitepaper details how Aviva Health met its target of doubling its business in three years while improving customer service without increasing costs.
How can Agile IT help you gain competitive advantage? Read this case study:
Keen to double its business across Income Protection and Private Medical Insurance in three years whilst improving the customer journey but without increasing costs, Aviva Health found itself hampered by an ageing and inflexible IT environment and a complex set of highly manual processes.
In partnership with IBM, Aviva UK Health designed and built an agile, dynamic solution which is now being rolled out to other areas of the business. The IBM WebSphere® family of software products is used to automate processes and integrate existing systems. The hardware platform is IBM System p® running AIX®.
• Reduced costs – cost per Private Medical Insurance quote reduced by 44%
• Increased levels of business – met sales targets to double the size of the portfolio by 2009
• Improved customer experience
• Improved corporate partner and intermediary experience
• Increased speed to market for new products• Increased business flexibility and competitive advantage.
Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.Download
| This comprehensive document provides in-depth guidance on the Agile Methodology. An excellent resource for the CIO who wants to implement Agile in the enterprise. (100 pages)
| This whitepaper discusses the current rate of adoption, as well as drivers, barriers, and considerations that are influencing the adoption of cloud computing.
| The authors argue that the rise of cloud computing will "ultimately serve to transform – in a big way – the information technology industry, as the shift from procuring IT “stuff” to buying IT services will be transformational across the landscape."...
| This whitepaper presents a cost benefit analysis (CBA) of the IBM Computing on Demand (CoD) Cloud Offering.
| This whitepaper discusses cloud computing return on investment (ROI) and demonstrates the source of the cloud computing payback.
| This paper defines and describes cloud computing
| An overview of cloud computing, its definition, history, companies and providers and business benefits.
| This report provides an overview of the storage industry - what has happended so far and the trends going forward.
| This paper argues that "a new economic environment is headed our way - one based on transparency, trust, talent and teamwork" that requires an "open-collaboration model."
Posted on 12/02/2010 by