The Total Economic Impact™ Of IBM Tivoli Software

This whitepaper by Forrester details the Total Economic Impact™ Of IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager software.

In September 2009, IBM Tivoli commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying monitoring solutions from IBM Tivoli — the IBM Tivoli Monitoring (ITM) and IBM Tivoli Composite Application Manager (ITCAM) family of products. IBM offers ITM to help an organization optimize IT infrastructure performance and availability by providing monitoring software to manage operating systems, databases, and servers in distributed and host environments. ITCAM combines IT management capabilities with the monitoring functionality of ITM products, delivering an integrated solution for monitoring and management across the entire enterprise.

This study features a detailed business case illustrating the financial impact of CIB Bank’s experience in implementing ITM and ITCAM. CIB Bank is now the second largest commercial bank in Hungary after its merger with Italy's Intesa Sanpaolo bank in 2007. CIB has over 700,000 customers, an extensive network of 140 branch offices, and over HUF28.2 billion in annual revenue.

While conducting in-depth interviews with CIB Bank about its use of ITM and ITCAM, Forrester found that the organization has achieved the following benefits:

  • Reduction of the number of system outages, leading to reduced business impact from overall outage for the organization.
  • Decreased problem resolution time for events, resulting in productivity savings for server administrators.
  • Improved operational efficiency, leading to reduction of full time equivalent (FTE) headcount.

Download Document: Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.
Download


Related Categories




Related Topics



Related Articles


Cloud Computing Adoption

This whitepaper discusses the current rate of adoption, as well as drivers, barriers, and considerations that are influencing the adoption of cloud computing.

Cloud Computing Cost Benefit Analysis

This whitepaper presents a cost benefit analysis (CBA) of the IBM Computing on Demand (CoD) Cloud Offering.

Cloud Computing Payback

This whitepaper discusses cloud computing return on investment (ROI) and demonstrates the source of the cloud computing payback.

Cloud Computing Primer

 This paper defines and describes cloud computing

Introduction to Cloud Computing

An overview of cloud computing, its definition, history, companies and providers and business benefits.

Storage Industry Overview

 This report provides an overview of the storage industry - what has happended so far and the trends going forward.

Working in the open: Accelerating time to value in application development and management

This paper argues that "a new economic environment is headed our way - one based on transparency, trust, talent and teamwork" that requires an "open-collaboration model."


Posted on 12/02/2010 by


The Total Economic Impact™ Of IBM Tivoli Software author ibm

ibm

Signup For ThoughtLeader









Subscribe


CIO Index

Our Focus is On Your Agenda

CIO Index is the world's largest professional network for CIOs - of the CIO, for the CIO, by the CIO. 

Over 70,000 CIOs and other IT Executives use CIO Index to Learn, Network and Share.

 

Cioindex, Inc.

  • (+1) 800-309-3550
  • Mon - Fri 9:00am - 5:00 pm
  • 115 Franklin Tpke, Mahwah, NJ 07430