ITIL Implementation Considerations and Tips


This presentation provides a basic understanding of ITIL implementation requirements, key ITIL business trends and ITIL implementation tips.

Download (please login and scroll down)

Download Document: Documents are in common file formats such as Microsoft Word (doc), Powerpoint (ppt), Excel (xls,csv,xlsx), and Adobe pdf.
Download


Related Categories




Related Topics



Related Articles


A Guide to ITIL

A soup to nuts guide on ITIL

A Primer on ITIL Service Catalog

 Is a service catalog some ITIL hype or an integral component of IT service management? Read On!

An Executive Level Overview of ITIL

 This presentation provides an overview of ITIL for senior leaders/executives

An Introduction to ITIL

An Overview of ITIL

 "Everything you wanted to know about ITIL in less than one thousand words"

Case Study: Is ITIL Framework Effective?

The aim of the research project was to ascertain if a direct correlation exists between customer satisfaction and the use of ITIL. 

CMMI for ITIL

 Applying Lean Principles to CMMI for Services and ITIL

Combining COBIT and ITIL for IT Governance

Should you use Cobit or ITIL or both? This paper provides a good start on thinking about using them both to get the maximum bang for your buck. Good read!

Connecting ITIL and ISO 20000

This paper makes the connection between ITIL and ISO 20000 frameworks.

Five Best Practices for ITIL Implementation

This white paper is designed to provide insight into the most common hurdles faced by organizations when implementing ITIL best practice and includes practical steps on how to overcome them.

Implementing ITIL

This presentation discusses the trends accelerating the adoption of ITIL and the best practices to maximize business results in ITIL implementations.

Implementing ITIL Best Practices

This whitepaper discusses ITIL implementation best practices.

Integrating Six Sigma and ITIL

This paper discusses an approach to sustain process improvements resulting from successful ITIL implementations - by using Six Sigma methodology because, the authors argue, the Six Sigma methodology is particularly compatible with ITIL.

Introduction to ITIL

Introduction to ITIL provides an in depth review of key concepts in the framework and makes a connection between ITIL, CoBIT and ISO 17799

Introduction to ITIL V3

 Introduction to ITIL V3 provides a quick overview of ITIL, its objectives, key content areas, qualifications scheme, and core publications. The guide also discusses the key principles of IT Service Management.

ITIL Background

ITIL background presentation provides an introduction, history and basics of the ITIL framework.

ITIL Best Practices (Service Desk)

 This presentation discusses ITIL Best Practices from a services desk perspective - what are the service management challenges and opportunities? what is the role of service desk in ITIL based performance improvement initiatives?

ITIL Best Practices In SAP Environments

Do you know where IT Service Management is headed in terms of global adoption? What are ITIL best practices? What are ITIL's advantages and challenges?

ITIL Case Study: When best practices meet organizational culture!

Are there ITIL best practices that can be applied across organizations? Then there is the bigger question: Do best practices matter? What happens when "best practices" meet organizational culture?

ITIL Implementation Best Practices

 ITIL best practices as well as short-comings in the ITIL framework.

ITIL Primer

 ITIL primer provides a quick introduction to the framework and its key components

ITIL Process Maturity

This article discusses ITIL process maturity - how the capability maturity model applies to ITIL process and a self-assessment framework to evaluate process maturity of your own processes.

ITIL Quick Reference

 ITIL Quick Reference provides a detailed overview of the key elements of ITIL methodology.

ITIL Quick Reference Poster

  ITIL Quick Reference:  An excellent quick reference for anyone else wanting to get familiar with ITIL.  

ITIL V3 and ISO/IEC 20000

 This document outlines the differences between ITIL V3 and ISO/IEC 20000, from the perspective of each clause in the standard where the core 5 ITIL books either do not cover it or cover it differently.

Mapping ITIL to the Real World

This paper investigates adoption of ITIL, trends in ITIL practices, and a brief description of the market.

Overview of ITIL V3

A very good overview of ITIL Version 3 - history, objectives, books, changes, training, certification, discussion on migration from V2 to V3... Good Read!

Practical Application of ITIL Framework

This presentation provides an in depth overview of the ITIL framework and discusses best practices for its successful implementation.

The 10 Traits of Successful ITIL Adopters

This whitepaper describes the top 10 traits of organizations successful in adopting ITIL arguing that all organizations face the same ITIL adoption challenges so focusing on those that succeed, provides more value than those that do not.

The Skinny on ITIL

A very good presentation on ITIL V3. It provides an overview of ITIL V3, what has changed from V2 and what are the implications for practitioners.

What Must Managers Know About ITIL?

This paper is a quick read on the 10 things that provide a better chance for an ITIL implementation to succeed.


Posted on 12/03/2010 by


ITIL Implementation Considerations and Tips author Webmaster1

Webmaster1

Signup For ThoughtLeader









Subscribe


CIO Index

Our Focus is On Your Agenda

CIO Index is the world's largest professional network for CIOs - of the CIO, for the CIO, by the CIO. 

Over 70,000 CIOs and other IT Executives use CIO Index to Learn, Network and Share.

 

Cioindex, Inc.

  • (+1) 800-309-3550
  • Mon - Fri 9:00am - 5:00 pm
  • 115 Franklin Tpke, Mahwah, NJ 07430