A Complete Primer on the Balanced Scorecard (BSC)

This in-depth primer on the balanced scorecard provides a soup-to-nuts introduction and overview of the framework.

The primer on balanced scorecard (BSC) framework discusses the following:

• Balanced Scorecard Basics
• Creating the Strategy Map
• Good Performance Measurements
• The Final Scorecard Components
• Case Study Exercise

This presentation is an excellent tool to introduce the balanced scorecard to your organization, ensure consistent understanding of the framework and analyze how the framework fits with the Malcolm Baldrige model of performance excellence.