Realizing the Business Value of IT Investments
This paper illustrates an organizational process for managing IT investments and measuring the business value of those investments by drawing on the experiences of Holy Cross Health System.
A primary reason businesses fail to realize intended payoffs from their information technology (IT) investments is their lack of an effective process for planning, implementing, evaluating, and institutionalizing the payoffs. We present a framework to conceive and implement an IT investment’s payoffs, ensure creation of the appropriate assets needed to achieve the payoffs, and measure the actual outcomes.
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This paper presents a framework to measure business IT alignment and validates it with case studies. Excellent resource for the CIO (150 pages)
IT Strategy is nothing without its implementation. How can CIOs get some "SOLACE" from their IT Strategy? Read on! A framework for IT Investment Management - also covers the process and maturity model. Must Read!
In this series, we will discuss IT Value - from its definition to a framework to measure and track it
This presentation outlines North Carolina State's investment management framework. This framework is a good place to start if you are on the IT Portfolio Management journey. Good Read! A step-by-step guide to information and communication technology (ICT) Business Cases (DAM/VAM).
Treating IT spending as investments is an excellent idea. Where do you go from there? Read this step-by-step guide to help plan your journey. Applied Information Economics (AIE) is a method for quantifying the value of IT investments. This overview of AIE provides an overview of key IT decision problem, how AIE solves them and how AIE is different from other methods.
Framework to measure the value of IT investments in not for profit organizations such as public or government entities. Rapid Economic Justification (REJ) is Microsoft's Framework for IT investment optimization. This paper provides a quick introduction to REJ and its use. This book - 416 pages - is an excellent resource on making decisions by objectives or DBO. It explains the basis, basics and then goes in depth on the Analytic Hierarchy Process (AHP). This paper presents the results of a case study undertaken by the Federal Chief Information Officers Council to ascertain the applicability of Applied Information Economics (AIE) and the Balanced Scorecard in measuring IT value.
This presentation discusses a case study in building an effective IT performance management program This report presents the results of Applied Information Economics (AIE) in action in a real life setting - Environmental Protection Agency (EPA) wanted to ascertain the implications of replacing desktops on an accelerated schedule. EPA used AIE to c... This cost estimating guide provides a framework, based upon best practices, that can be modified to develop, evaluate and manager IT investments' cost estimates. Demand and value assessment methodology is a structured approach to quantifying the demand for and the value from IT investments. This guide provides a step-by-step approach to implementing DAM/VAM. Excellent Read! This e-book discusses how to create business value through IT investments. It provides a view of the issues surrounding IT value, and provides simple tools to quantify, and communicate business returns from IT investments. (100 pages) This paper evaluates The Balanced Scorecard (BSC), Applied Information Economics (AIE) and Post Implementation Review (PIR) - for some inexplicable reason leaving out the other proud members of the framework alphabet soup - as IT Investment Managem... A Guide to developing ICT business cases with comprehensive planning and analysis of the project’s demand, value and costs. ICT Business case guide provides instructions on using the ICT business case template to justify, and monitor it investments. ICT Business case guide (Cost Estimation and Risk Management) provides instructions on using the ICT business case template to justify, and monitor it investments. ICT Business case template as an MS Excel spreadsheet that you can use to justify, and monitor it investments. A Template to developing ICT investment business cases with comprehensive planning and analysis of the project’s demand, value, risk and costs. This paper discusses the implementation of a balanced scorecard using automated tools - why is the balanced scorecard important for an organization? how can automation help in realizing benefits from a balanced scorecard? what are the essential tech... Best practices and lessons learned through initiatives that used the Outcome Management or cost-benefit analysis techniques to demonstrate their value. IT Investment Management Process Overview and step by step guidance on identifying, selecting and funding a "superior" IT project portfolio. Information Technology Capital Planning and Investment Control (CPIC) Guide provides an in-depth discussion on an Information Technology Investment Management framework.
This presentation provides an introduction to the value measuring methodology (VMM). IT Business case example provides an example of performing a cost benefit analysis to support funding of IT investments.
IT Business case guide provides a primer on performing a cost benefit analysis to support funding of IT investments.
IT Business case template can be used to perform a cost benefit analysis to support funding of IT investments. IT Business case template can be used to perform a cost benefit analysis to support funding of IT investments.
Of late, there is a lot of emphasis on IT ROI. While this is commendable, extending this argument to convert the IT Organization into a profit center is taking it to another extreme. For example, are HR, finance, and marketing profit centers? Why no... This presentation discusses an Integrated Performance Management Framework for IT Capital Planning, Budgeting and Governance Which is better; Applied Information Economics (AIE) or Balanced Scorecard (BSC)? Read On...
This business case guide can help you create a business case for your IT investments linked with results aka business value.
This business case template provides an outline to create a business case for your IT Investments linked to business value. This case study discusses the implementation of an information technology (IT) performance measurement program - steps followed and frameworks used - and lessons learnt. This document provides the steps necessary to measure the performance of information technology IT investments IT Strategy requires a process and a framework. The former provides the steps and the latter the toolkit. Together they help an organization get to an IT Strategy that maximizes IT ROI. This article addresses the latter. This paper presents results from investment in IT at a macro economic level. Proof positive that IT Matters? You decide. A guide to understanding the value of IT Investments. Excellent Read! Are you drowning in a sea of data and not a drop to drink? Look around you; you are not alone! This presentation discusses best practices to manage information technology for value. How do they create a business case to manage IT investments in France? How do they measure business value created? MAREVA! This presentation provides an overview to MAREVA - good to get a taste of a good IT Management methodology and framework.
IT business value (ITBV) program provides a customer-focused, data-driven IT investment decision making process and framework for measuring and evaluating IT products, services, and support in terms that reflect business benefits. This guide presents a framework to evaluate, select and fund information technology investments to maximize measurable performance and demonstrate business results. This presentation discusses the key performance drives and mechanisms to measure the value they deliver. Excellent read! This presentation discusses a research study to measure the business value of Information technology (IT) Can we measure the alignment of information technology with business? What is the value created by Business IT Alignment? The second question is somewhat more important because there is no sense in measuring something that does not create value! This... An excellent tool to manage IT investments. Good read! Last week, we lay the foundation for a discussion on IT Value. This week, we look at specific areas where IT creates value. Last week, we focused on revenues. This week, we look at the costs in the IT value equation.
Last week, we discussed the cost dimension of IT Value. This week, we will discuss the time to market dimension.
Last week, we discussed the time to market dimension of IT Value. This week, we will discuss the quality dimension.
Last week, we focused on quality and its impact on IT Value. This week, we will take a look at productivity and its impact on IT Value
Last week, we focused on productivity and its impact on IT Value. This week, we will take a look at customer satisfaction and its impact on IT Value
A Step-by-Step Guide to Optimizing IT Investments that Forge Alliances Between IT and Business. This presentation discusses the use of real options to value IT investments. This paper discusses six decisions senior executives (read: non-IT executives) should not delegate to IT folks (read: CIO?) to "avoid IT disasters— and, more important, to help them generate real value from their IT investments" This volume details a framework for establishing and maintaining a performance based management program.
Posted on 04/04/2011 by