Why can't I download a document from the site?
Sometimes document download causes errors. For example, your connection may be reset during the download so you end up with a partial - and unreadable file.
Please note that we DO NOT limit the file size of the download nor the connection time. Please check with your ISP because sometimes they restrict both the size of the file that can be downloaded and the connection time.
Sometimes, excessive traffic on our site can cause a delay so please be patient. DO NOT refresh your browser or repeatedly drop connection and try again - you are making the problem worse for yourself AND all others.
Note: Downloads are available as part of your membership benefits. You need to be logged in to download the whitepapers.
download problem maximum file size partial download
Posted on 10/22/2008 by